From a slow leak behind the drywall to a full basement flood, Old Hickory property owners call Aqua Guard Water Damage because we show up with the right gear the first time — no guesswork, no upsells at the door.
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Aqua Guard Water Damage has spent years pulling water out of Old Hickory basements, crawl spaces, and commercial units, and that hands-on history shows in how fast our crews assess a loss. We know which Old Hickory neighborhoods sit on older clay pipe, which developments have a history of sump failures, and which zip codes flood first when storm drains back up.
Being local to Old Hickory means our estimators know the going rate for drywall and flooring replacement in your area, so the quote you get reflects your market instead of a national average that never quite matches your invoice.
We invest in ongoing training as drying standards and equipment evolve, rather than treating a technician's initial certification as the finish line.
Ceiling stains near a bathroom or kitchen almost always trace back to a plumbing failure rather than a roof leak, which means the source is often closer and easier to fix than homeowners assume.
Musty odors that seem to follow you from room to room often mean the HVAC system is circulating spores from a hidden wet area, which spreads the problem rather than solving it.
Hardwood that's cupping at the edges or laminate that's separating at the seams is a classic sign of moisture intrusion from below, whether that's a slab leak or groundwater seepage. The longer it sits, the harder the flooring is to salvage.
An unexplained jump in your water bill is frequently the first sign of a slab leak or a failing supply line long before any visible water appears. Catching it at this stage is far cheaper than waiting for a visible flood.
Wallpaper that lifts at the seams after being fine for years is often a sign that humidity or a slow leak has changed the moisture level inside that wall.
Dark spotting in grout lines or around window frames is often the first visible sign of a moisture problem that's been developing for weeks.
Our Emergency Water Damage process covers every stage of a water loss, from the first extraction pass to the final coat of paint, so you're never left coordinating separate contractors mid-project.
We prioritize extraction speed above everything else in the first hour, because every additional hour standing water sits raises the odds of secondary damage to subfloors and framing.
Drying logs track humidity, surface moisture, and airflow at every checkpoint, so you get documented proof the structure is dry before we close out the job — useful for your insurance claim too.
Category 3 blackwater intrusions require full PPE, controlled demolition of porous materials that can't be sanitized, and hospital-grade antimicrobial treatment before reconstruction begins.
Once structural drying is underway, we apply antimicrobial treatments to studs, subfloor, and other porous surfaces to stop mold colonies before they establish, especially in areas that stayed wet more than 48 hours.
Once the structure tests dry, our reconstruction team handles drywall, insulation, flooring, and trim so you're not managing a second contractor after the restoration crew leaves.
We inventory and pack out contents that need to leave the affected area during drying, then coordinate their return once the space is verified dry and repairs are complete.
A real person answers, gathers the details of your water loss, and routes the closest available crew immediately.
The assessment sets the entire plan — skipping it or rushing it is how jobs end up with hidden moisture pockets months later.
Standing water comes out first with truck-mount equipment, then air movers and dehumidifiers go to work based on the psychrometric numbers we recorded.
Final verification is where a lot of shortcuts get taken industry-wide — we treat it as mandatory, not optional.
Insurance and licensing aren't just paperwork here — they're what let us stand behind the work if something doesn't go as planned.
Local staging means shorter drive times, which matters most in the first hour after a water loss.
Flat-rate pricing means the number we quote is the number you pay, regardless of how long the drying cycle takes.
We stand behind every job with a documented re-inspection before we consider the work complete.
If our moisture readings don't hit a safe drying standard on schedule, we keep equipment on site at no additional cost until they do — that's the standard we hold ourselves to.
That same standard applies whether it's a single flooded bathroom or a full commercial loss — the sign-off criteria don't change based on job size.
Call +1-844-234-5373Whether your address falls in 37138 or one of the neighboring zip codes we cover, the same crew and the same response standard applies.
Coverage isn't limited to the city center — our Old Hickory routes extend out to the surrounding suburbs so outlying addresses aren't treated as an afterthought.
"The team here in Old Hickory treated our emergency like it actually mattered, not like another ticket in a queue, and the drying documentation they left us was thorough enough to hand straight to our insurer."
James R., Old Hickory"What impressed me most was the daily moisture log — I could actually see the numbers improving instead of just being told to trust the process."
Denise M., Old Hickory"Professional from the first phone call to the final walkthrough. They re-tested moisture levels before closing the job instead of just eyeballing it."
Marcus T., Old Hickory"Every question I asked got a straight answer, even the ones about cost, which is rare after dealing with two other contractors who kept dodging the pricing conversation."
Priya S., Old Hickory"We had a slow leak we didn't notice for weeks and the crew found moisture in places we never would have checked using thermal imaging."
Carlos V., Old Hickory"Our commercial unit flooded overnight and they had industrial equipment running before our staff arrived for the morning shift."
Angela F., Old Hickory"A cracked supply line under the kitchen sink went unnoticed for days and by the time we called, the subfloor was saturated. The crew pulled the damaged material and had drying equipment running within the hour."
Tyrone B., Old Hickory"Storm runoff got into our crawl space and the smell alone told us something was wrong. The crew found the vapor barrier had failed and fixed the actual cause, not just the symptom."
Wendy K., Old Hickory
